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FAQ

The questions business owners actually ask.

Straight answers before you reach out: what we do, what we don't, and how we make sure no enquiry slips away. No spin, no figures we can't stand behind.

No. That's lead generation, a different service. We make sure the leads you already get don't slip away.

About three weeks. Weeks 1–2 we connect your channels into one inbox and map your offers, team and process. Week 3 we write your replies and follow-up sequences in your voice and you approve them. Then we go live and tune it from there.

Yes. Your enquiries, your contacts and your conversations are yours. We work on top of the channels and tools you already use. If we ever part ways, your data stays with you.

No. We do the opposite: we hand your team warm, qualified customers who are ready to buy, instead of a pile of unanswered chats. Your team still meets the customer and closes the deal.

WhatsApp, Facebook and Instagram, Google, your web forms, phone calls, walk-ins and referrals, whichever ones your enquiries actually come through. They all land in one inbox.

A free online tool. Answer seven quick questions and you'll see where your leads leak across every channel, what it's costing you each month, and whether sealing it is even worth it, in conservative numbers we'll stand behind. If you go on to work with us, the build starts with a deeper, hands-on diagnostic.

For most businesses, a single sale is worth far more than the build. If recovering one customer you'd otherwise lose to a slow reply covers it, two and you're already ahead. That's the math, and the audit shows it for your specific numbers. We also vet every application before anyone pays anything: if we don't think the system will work for your business, we'll tell you upfront. And we guarantee what we control: every enquiry answered in under five minutes and a measurable lift in your enquiry-to-customer rate within 90 days.

Kajama Studios is a Kenyan studio founded by William. We've spent years doing content marketing for B2B software companies like Bevi, MaxiTech and Reperi, through the agency Syntropy, which is where we learned, up close, exactly how good lead-capture and follow-up systems work. The levers don't change between industries: speed, qualification, and relentless follow-up. We're taking on our first founding clients on the Leakproof Engine now, and we don't publish numbers we can't stand behind. That's also why we start with a free audit and vet every application, so we only take you on if the system will actually work for your business.

Good. We work with it rather than rip it out. The point isn't another tool. It's making sure every enquiry gets answered fast and followed up until it converts or opts out.

That's exactly where the leak is worst. A customer messages outside your working hours and books with whoever replies first. Because our replies and follow-ups run automatically, every enquiry is answered within minutes, whatever the hour, wherever they are.

Once a month, in plain language: which channels and campaigns actually produced customers, how fast enquiries were answered, and what we changed to improve. No vanity numbers, no figures we can't stand behind.

See your leak in two minutes.